Privacy Policy
Update: April 2026
We are committed to protecting the privacy and safety of our guests. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding that information.
By visiting our facility or using our services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully.
Information We Collect
We collect personal information to provide services to guests at TSK. The types of information we collect include:
Information You Provide Directly
• Full name of the parent or legal guardian
• Child’s name, date of birth, and age
• Contact information, including phone number, email address, and mailing address
• Emergency contact information
• Payment and billing information (processed securely through our payment provider, ABC GloFox and their third party service providers)
• Membership and registration details
• Signed waivers, consent forms, and liability releases
• Event or party booking information
Information Collected Automatically
• Video footage captured by security cameras on our premises
• Date and time of visit
• Any incident or accident reports generated during your visit
Security Camera Surveillance
For the safety and security of all guests, staff, and the premises, TSK uses Ring security cameras throughout our facility. The following applies to our surveillance practices:
Camera Locations
Security cameras are installed in common areas including, but not limited to:
• Building entrances and exits
• Play areas and activity zones
• Reception and check-in areas
• Kitchen and storage areas
Cameras are NOT installed in restrooms where guests have a reasonable expectation of privacy. Please note that TSK does not operate the restrooms at the 7801 Norfolk Avenue building. Common areas and areas that are not leased to Third Space for Kids, LLC are the responsibility of the building owner, 7801 Norfolk Avenue, LLC, except to the extent required by law.
Purpose of Surveillance
• To ensure the safety and security of children, guests, and staff
• To prevent theft, vandalism, or unauthorized access
• To investigate incidents or accidents if they occur
• To comply with applicable legal requirements
Retention of Footage
Video footage is typically retained in accordance with the use of the subscription with Ring. Access to footage is restricted to authorized management personnel only.
Signage & Notice
Security camera notices are posted at all facility entrances. By entering our premises, guests acknowledge and consent to being recorded in monitored areas for purpose herein.
How We Use Your Information
We use the personal information we collect for the following purposes:
• To check in guests, process registrations, and manage memberships
• To contact you regarding your reservation, booking, or membership
• To process payments and maintain financial records
• To respond to inquiries, feedback, or complaints
• To communicate important safety information or facility updates
• To send promotional offers and newsletters (with your consent)
• To comply with legal obligations, including child safety regulations
• To investigate accidents, incidents, or security concerns
• To improve the quality and safety of our services
Sharing Your Information
We respect your privacy. We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:
• Service Providers: Trusted third-party vendors who assist with payment processing, scheduling software, or IT services, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority, including law enforcement or child protective services.
• Emergency Situations: To protect the health or safety of a child, guest, or staff member.
• Business Transfers: In the event of a sale, merger, or acquisition of our business, your information may be transferred as part of that transaction.
Children’s Privacy
We are dedicated to complying with applicable laws protecting the privacy of children, including the Children’s Online Privacy Protection Act (COPPA). We collect information about children only from their parent or legal guardian. When using our guest systems, we ask the user’s age before proceeding.
If you believe we have inadvertently collected personal information from a child without appropriate parental consent, please contact us immediately at the details below and we will take steps to promptly delete that information.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
• Physical security controls at our facility
• Restricted access to personal records and security footage
• Secure data storage and password-protected systems
• Staff training on privacy and data handling practices
Please note that no method of transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete from our active member list. We will retain your personal information in the ABC Glofox system in order to provide promotional discounts and communications about our ongoing services.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of receiving marketing or promotional communications at any time.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Third-Party Links & Services
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Third Space for Kids, LLC
Address: 7801 Norfolk Ave. Suite 200, Bethesda, MD 20814
Phone: (443) 548-5846
Email: mien@thirdspaceforkids.com (Owner)
We are committed to addressing your concerns promptly and transparently.
Updates to This Privacy Policy
We reserve the right to update or modify the policies stated in this document at any time. When we make material changes, we will notify guests by posting the updated policy at our facility and on our website, and by updating the “Last Updated” date at the top of this document. Your continued use of our services following any changes constitutes your acceptance of the updated Privacy Policy.